Shipping policy
We ship worldwide and aim to deliver your order quickly, safely, and with full transparency. All shipping options and delivery estimates are clearly shown at checkout before you complete your purchase.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Once shipped, you’ll receive a confirmation email with tracking details.
Delivery Timeframes
Delivery times depend on the shipping method you select at checkout. The estimated delivery date shown at checkout is the most accurate timeframe for your order.
Delivery estimates may vary slightly due to local carrier operations or unforeseen delays.
Tracking
- All orders include tracking at no extra cost.
- Tracking updates usually become available within 1–2 business days after shipment.
Customs & Import Taxes
No import taxes or customs fees are charged. The price you see at checkout is the final price you pay.
Address Accuracy
Please ensure your shipping address is correct before completing your order. If you notice any mistake, contact us as soon as possible — we’re happy to assist before the order ships.
Delivery Support
If your order is delayed or you experience any issues, our support team is here to help and will work with the carrier to resolve the situation whenever possible.
Contact Us
If you have any questions about shipping, feel free to contact us:
Email: support@scenfy.com
Support hours: Monday–Friday, 9am–6pm (GMT)